Travel Information

At the airport

 

Terminal 1

The Aircoach stop is located at zone 2 in Terminal 1. We are an easy 1 minute walk from the arrivals area at Terminal 1. On exiting arrivals, just cross at the pedestrian crossing and we are located on the left. 

Terminal 2

On exiting arrivals, follow the directional signposts across the walkway and take the escalator on the righthand side - we are located directly at the bottom of this escalator. 

 

Travelling to the airport?

Aircoach drops you off outside arrivals at Terminal 1 and outside departures at Terminal 2 where it is a short walk to the departures hall at either terminal.

Flight check-in at the Airport

Dublin Airport advises passengers to arrive at check-in at least 90 minutes prior to European flights and 3 hours for long-haul. Please consult with your airline for check-in times for your flight as times vary.

Terminal 1

The check-in desks in Terminal 1 are located on the first floor of the building. From the Aircoach stop in Zone 2 you can make your way inside the terminal and take the lift or escalator to the first floor.

Terminal 2

The check-in desks in Terminal 2 are located on the ground floor of the building. Aircoach drops you outside the doors accessing the check in area.

On board the coach

Sit back on our comfortable reclining chairs, enjoy free WiFi, recharging points and footrests. Our fast, frequent, value for money services will get you to your destination quickly and easily. We have ample storage and allow two pieces of luggage per passenger.

Coaches on the Cork route have a WC onboard.

On the day you can pay purchase a ticket from the driver using contactless payment, Apple Pay or Google Pay. For the best value tickets, pre-book your tickets online or use the Aircoach app. Our app is available on compatible Apple iOS and Android devices.

The Aircoach App

The Aircoach app gives YOU the ability to plan, book, amend and store tickets on your phone. You can pre-purchase your tickets on the app in advance of travel which means you will no longer need to carry cash or to queue at the ticket desk at Dublin Airport.

To purchase a ticket on the app, you simply need to download the app from the google play store or the app store, create an account or login using an existing account, and select the service you wish to travel on. Once purchased, your ticket will be stored in the app, simply scan the QR code on your mobile ticket when boarding the coach.

With our loyalty programme now available on the app, you can trade in reward points as well as enjoying other app features such as journey tracking, google and apply pay and rebooking previous journeys in seconds.

Got a question about the app? View our FAQs. 

Accessibility

All our coaches are fully accessible for wheelchair use and can accommodate one wheelchair user at any one time. Wheelchair users wishing to travel must contact the Aircoach Customer Service Team at least 24hrs in advance of travel. Our Customer Service Office is open Monday to Friday from 09:00 until 17:00 and can be contacted on 00353 1 8447118 or 0044 28 9033 0655.

Aircoach do not accept mobility scooters on board our vehicles.