Travel Information
Travelling to and from Dublin Airport
Travelling to and from Dublin Airport
The Aircoach stop is located at zone 2 in Terminal 1. We are an easy 1 minute walk from the arrivals area at Terminal 1. On exiting arrivals, just cross at the pedestrian crossing and we are located on the left.
Terminal 2
On exiting arrivals, follow the directional signposts across the walkway and take the escalator on the righthand side - we are located directly at the bottom of this escalator.
Aircoach drops you off outside arrivals at Terminal 1 and outside departures at Terminal 2 where it is a short walk to the departures hall at either terminal.
Dublin Airport advises passengers to arrive at check-in at least 90 minutes prior to European flights and 3 hours for long-haul. Please consult with your airline for check-in times for your flight as times vary.
Terminal 1
The check-in desks in Terminal 1 are located on the first floor of the building. From the Aircoach stop in Zone 2 you can make your way inside the terminal and take the lift or escalator to the first floor.
Terminal 2
The check-in desks in Terminal 2 are located on the ground floor of the building. Aircoach drops you outside the doors accessing the check in area.
Sit back on our comfortable reclining chairs, enjoy free WiFi, recharging points and footrests. Our fast, frequent, value for money services will get you to your destination quickly and easily. We have ample storage and allow two pieces of luggage per passenger.
Coaches on the Cork route have a WC onboard.
On the day you can pay purchase a ticket from the driver using contactless payment, Apple Pay or Google Pay. For the best value tickets, pre-book your tickets online or use the Aircoach app. Our app is available on compatible Apple iOS and Android devices.
The Aircoach app gives YOU the ability to plan, book, amend and store tickets on your phone. You can pre-purchase your tickets on the app in advance of travel which means you will no longer need to carry cash or to queue at the ticket desk at Dublin Airport.
To purchase a ticket on the app, you simply need to download the app from the google play store or the app store, create an account or login using an existing account, and select the service you wish to travel on. Once purchased, your ticket will be stored in the app, simply scan the QR code on your mobile ticket when boarding the coach.
With our loyalty programme now available on the app, you can trade in reward points as well as enjoying other app features such as journey tracking, google and apply pay and rebooking previous journeys in seconds.
Got a question about the app? View our FAQs.
All our coaches are fully accessible for wheelchair use and can accommodate one wheelchair user at any one time. Wheelchair users wishing to travel must contact the Aircoach Customer Service Team at least 24hrs in advance of travel. Our Customer Service Office is open Monday to Sunday from 09:00 until 17:30 each day and can be contacted on 00353 1 8447118 or 0044 28 9033 0655.
Aircoach do not accept mobility scooters on board our vehicles.
Anonymous
Contacted Aircoach to reschedule a booking. I thought it was lost cause but they were quick to respond and very helpful. Great help.
09/12/2024
Anonymous
We had booked seats on 3.30pm coach from Dublin to Belfast. Our original flight to Belfast city was cancelled due to bad weather. We had...
08/12/2024
Anonymous
Very on time and safe
07/12/2024
John
was travelling to cork tonight from t2 and young man informed me the service was fully booked and he kindly directed me to terminal 1 to see...
07/12/2024
Diane
Aircoach Customer Service responded rapidly to my request for information and provided all the data I needed. Thank you!
05/12/2024
Anonymous
Excellent service given the journey had elapsed. Very happy with email
04/12/2024
João R
The travel between Belfast and Dublin was a safe and nove journey.
02/12/2024
Ernes
Very fast, responsive and competent support. Helped to return the money, although it was my mistake. Very pleased and will use in the future...
29/11/2024
Chris A
Today 28th Nov, 12.55 departure from Derry. The coach left on time but unfortunately broke down the other side of the Glenshane Pass. Tried ...
28/11/2024
Mary M
Nav was very polite and very helpful
28/11/2024
Anonymous
Excellent
28/11/2024
Michelle D
I travelled on aircoach weds 27th Nov 18.30pm. Extremely helpful, cheerful female driver. Helped customers with directions to dart etc. W...
27/11/2024
Anonymous
The service is good, however the number of stops are too widely spread which makes it difficult to get to a pick up point. Your refunds poli...
26/11/2024
Anonymous
Good, reliable bus company who are always on time. Nice, friendly, helpful staff. Make sure to tick the box to pay a little extra to adj...
26/11/2024
Niamh T
The driver and administration staff were very helpful. I could take a bus easily to the airport, a great service was also provided.
24/11/2024
Anonymous
Excellent
24/11/2024
Anonymous
Fast and efficient customer service
23/11/2024
Anonymous
I love this service. It is so handy and also cost effective. Thank you.
22/11/2024
Anonymous
Excellent turn around on refund! Customer care was excellent
20/11/2024
Anonymous
Very Happy
20/11/2024
Anonymous
my coach ticket was cancelled, and when I went to book another ticket, the price had increased. Spoke to Helpline and they not only rebooke...
20/11/2024
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