I’m still having some problems – where can I get help?

If you are still experiencing difficulties with the app please contact mTickets Customer Service on aircoach-mticketsupport@firstgroup.com (So we can fully answer your enquiry please give us as much information as possible about the ticket type, device and operating system you are using) or 00443300 947 577. Normal opening hours: 7am – 10pm, seven days a week. Please note this team can only deal with app related queries, for queries regarding journey planning and online purchase please contact our Customer Services teams, info@aircoach.ie or +353 (0)1 8447118.

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