How do mTickets work?
Once a ticket is purchased and downloaded, it will appear in the 'purchased' section of the Ticket Wallet in your app. Tickets in this section are listed from the oldest at the top to the newest at the bottom.
When you want to use a ticket, select the one you want and then select 'Activate Now'.
You'll then be informed of how long the ticket will be active for, before confirming that you want to want to activate this ticket. We would advise reading this carefully to avoid activating unwanted tickets.
Once activated, the app will generate a moving ticket image on your phone's screen and a QR code. This will stay active for the remainder of the ticket's validity.
You'll need to scan the QR when you board the coach. We suggest you only activate the ticket just before you board the vehicle to ensure it’s validity.