Can I get a refund for my mTicket?

We can only provide refunds for unactivated tickets; any activated tickets are non-refundable. 

Contact the mTicket support team on aircoach-mticketsupport@firstgroup.com (So we can fully answer your enquiry please give us as much information as possible about the ticket type, device and operating system you are using) or 00443300 947 577. Normal opening hours: 7am – 10pm, seven days a week.

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