Information for Aircoach customers

The latest government advice is to use public transport only when necessary, due to limited capacity in the system to enable social distancing. You should consider walking or cycling where possible. If you do need to use public transport allow extra time as travel may take longer than normal on some routes due to reduced capacity and frequency. View current timetables.

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We are operating our coaches at a reduced capacity to allow for social distancing aboard. It is therefore likely that that you might see ‘Bus Full’ signs as some services reach their revised capacity more quickly. If you are waiting at a bus stop and the coach drives past, it is likely it has reached its reduced seating capacity. If the coach does stop, but is near capacity, the driver will only allow the permitted number of people to board. You may need to allow extra time for your journey and be prepared to wait. We advise our customers to book their ticket via our website as this will guarantee you a seat on your journey of choice.

Both the Irish and UK Governments have stated that it is mandatory for passengers to wear face coverings while travelling on public transport. You must wear a face covering when travelling on our coaches unless you meet the exemption criteria set by the Government. For guidance on face coverings please visit the following websites:

Our coaches are comprehensively cleaned every night by our expert team of cleaners, including regular disinfection of all entrance door handles, window ledges, seat belt clips and other touchpoints.

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In summary:

  • Travel only if necessary
  • Do not travel if you feel unwell
  • Plan your travel in advance and book your ticket online
  • You are required to wear a face covering or mask for your journey, it needs to fit well and cover your mouth and nose.
  • Put your face covering on before boarding the bus and take it with you at the end of your journey.
  • Use the hand sanitiser on board
  • Respect each other’s social distance space
  • Allow extra time for your travel

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